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View compareCopilot & Agent Administrator Program (AB-900)
Copilot & Agent Administrator Program
Own the Microsoft 365 Copilot rollout your company is already paying for
- Master the AB-900 stack end to end: licensing, tenant configuration, data governance, Copilot Studio agents, adoption and reporting
- Build four things you use at work immediately: a rollout and governance plan, a published Copilot Studio agent, an adoption dashboard and an AI usage policy
- Every organization deploying Copilot needs an owner for it, and almost nobody is formally trained for that job yet
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Built For
Who this program is for
Copilot is being switched on across the enterprise faster than anyone is being trained to run it. Tap any card below to see why it fits you.
IT admins & Microsoft 365 administrators
Tap to learn moreYou already run the tenant. Copilot layers licensing, data-access and governance decisions on top of it, and AB-900 is the credential that formalizes your ownership of them.
Team leads & managers driving an AI rollout
Tap to learn moreRollouts fail on adoption, not technology. You learn to plan the pilot, set guardrails, train the champions and prove the value back to leadership with real usage data.
Business analysts, HR, ops & project managers
Tap to learn moreThis is the AI credential for people who do not code. You leave able to build a Copilot Studio agent, write an AI usage policy and report adoption, all through visual tools.
Professionals starting a formal AI career path
Tap to learn moreAB-900 is the entry rung of Microsoft’s AI business track and leads on to AB-100. Four weekends is a low-risk way to hold a real, vendor-backed AI credential.
Curriculum
The complete Copilot administration stack, module by module
Four modules taught live across 4 weekends, mapped to the AB-900 skills outline and benchmarked against the Copilot enablement programmes run by Microsoft partners. You finish with a published agent and a rollout plan, not just notes.
1Copilot Fundamentals & Enterprise ValueModule 1
Before you can administer Copilot you have to understand exactly what it does with company data. Module 1 builds that foundation and kills the myths that derail rollouts.
- Microsoft 365 Copilot across Word, Excel, PowerPoint, Outlook and Teams
- Copilot Chat, work grounding and the Microsoft Graph: what it can and cannot see
- Licensing, prerequisites, prompt credits and the real cost picture
- Identifying the use cases with genuine ROI in your organization
- Hands-on: prompt patterns that produce usable work output
2Administer Copilot: Rollout, Tenant Settings & GovernanceModule 2
- Assigning licences and designing a phased pilot that survives contact with users
- Admin centre settings that control Copilot behaviour across the tenant
- The oversharing problem: SharePoint permissions, sensitivity labels and access reviews
- Microsoft Purview for data protection, retention and audit of AI interactions
- Hands-on: build a complete rollout and governance plan
3Agents in Copilot Studio: Build, Publish & ControlModule 3

- What an agent is, and where an agent beats plain Copilot
- Building without code in Copilot Studio: knowledge sources, topics, actions
- Connectors and Power Platform actions to reach real business systems
- Environments, permissions, publishing channels and the agent lifecycle
- Agent governance: who can build, what gets approved, how you retire one
- Hands-on: build and publish a working departmental agent
4Adoption, Measurement & AB-900 Exam SprintModule 4

- Adoption programmes: champions networks, enablement sessions, change management
- Usage reporting with the Copilot dashboard and Viva Insights
- Building the leadership view: adoption, hours saved, cost per active user
- Writing a responsible AI usage policy people actually follow
- Full AB-900 skills outline in blueprint proportion plus a domain-scored mock
- Exam booking, question strategy and score-report review
Portfolio
4 deliverables you can use at work on Monday
Nothing here is a toy exercise. Each output is an artefact organizations are currently paying consultants to produce. Hover any card for the full brief.
Copilot Rollout & Governance Plan
Hover for detailA phased pilot plan with licence allocation, tenant settings, a SharePoint access review and a risk register for oversharing, the document a CIO signs off.
Copilot Studio Pilot Agent
Hover for detailA published no-code agent for a real departmental task, with knowledge sources, actions, permissions and an approval path configured properly.
Adoption & Usage Dashboard
Hover for detailA leadership-ready view of who uses Copilot, for what, and what it saves, built from the Copilot dashboard and Viva Insights data. This is the report that keeps the budget approved.
Responsible AI Usage Policy Pack
Hover for detailA plain-language AI usage policy plus employee guidance covering data handling, verification duties, confidentiality and acceptable use.
Program Creators
Learn From The Best
Six trainers authorized by industry partners run this program live. Hover any card for their full background.

Johan
Certified Trainer
D365 Customer Service Lead, Power Platform School Founder
More about Johan
D365 Customer Service Lead – Europe at Avanade, and founder of the Power Platform School. A Microsoft Business Applications MVP and Microsoft Certified Trainer based in London, specializing in Dynamics 365 Customer Service and Power Platform.

Akim Nyamande
Certified Trainer
Microsoft, CompTIA, Juniper and Cisco Certified Trainer.
More about Akim
IT training facilitator with over five years of experience and certifications across Microsoft, CompTIA, Juniper, and Cisco. Previously a Network Administrator before moving into technical training, now delivering hands-on courses in networking, systems administration, and cybersecurity fundamentals.

Ali El Khatib
Certified Trainer
Cisco Certified Systems Instructor (CCSI), Microsoft Certified Trainer
More about Ali
Cisco Instructor and Microsoft Trainer, currently working as an Infrastructure Engineer at RHUH, skilled in DNS, Servers, Windows Server, Networking, and Cisco Systems Products. A Microsoft tier-one Trainer with 13 years of experience in the training field, holding a Bachelor's degree in CCE from Lebanese University. Holds CCSI, MCSE, CCNP R&S, CCNP Security, and CompTIA certifications, and is certified across Microsoft 365 Messaging, Azure Fundamentals, Azure Administration, and Azure Infrastructure/Networking Solutions design.

Arshad Ahmad
Certified Trainer
Microsoft Certified Trainer (MCT), Cybersecurity & Power Platform Expert
More about Arshad
Technology Trainer specializing in Cybersecurity, Compliance & Governance, Microsoft Dynamics 365, Power Platform, and Advanced Excel/Power BI, with 15 years in strategic client-facing delivery. Holds MCT, Azure Solutions Architect Expert, Cybersecurity Architect Expert, Power BI Data Analyst, and AWS SysOps Administrator credentials, and has delivered 200+ trainings across Data Visualization, Generative AI, and Microsoft 365. Holder of 2 patents in Medical Electronics systems design and published author of "Mechatronics."

Florian Garcia Compte
Certified Trainer
Cisco Certified Systems Instructor (CCSI)
More about Florian
Partner Director at AVAANZA FORMACION, a Cisco Learning Partner based in Madrid. Certified Cisco Systems Instructor (CCSI No. 21053) specializing in Cisco Data Center (ACI/SDN), Nexus, and Wireless, delivering official Cisco certification courses including CCNA, CCNP Enterprise, and CCNP Data Center.

Shantanu Pandey
Certified Trainer
Microsoft, Google, NVIDIA and HPE Certified Trainer
More about Shantanu
Director of Engineering at Meteoros Automation, a Microsoft Solution Partner (Data & AI) and HPE Partner company, based across Dubai, Kuala Lumpur, and Bangalore. Ranked in Microsoft's Top 100 Trainers of 2025, he holds MCT, Google Cloud Authorized Trainer, NVIDIA Certified Instructor, and PeopleCert (DevOps Institute) credentials, specializing in AI/ML, Data Engineering, and Cloud Architecture (Azure/GCP), with 500+ trainings delivered since 2011.

Dipan G.
Certified Trainer
Anthropic Authorized Instructor and AI Cloud Specialist
More about Dipan
Seasoned technology leader with over 20 years of experience across AI, cloud computing, and enterprise training. Known for simplifying complex ideas and delivering practical, real world learning.

Sid
Certified Trainer
Anthropic Authorized Instructor and Azure Data Engineer
More about Sid
Dynamic corporate trainer and consultant with more than 10 years of experience across Microsoft Fabric, Azure Data Engineering, and modern cloud platforms. Focused on clear, practical learning that sticks.

Sravia
Certified Trainer
NVIDIA Authorized Instructor and AI Data Specialist
More about Sravia
Passionate AI and data evangelist with over 10 years of experience across machine learning, MLOps, and cloud native technologies. Dedicated to delivering impactful, engaging enterprise training programs.

Vikas Mittal
Certified Trainer
Google and Anthropic Authorized AI Instructor
More about Vikas
Veteran technology trainer with more than 25 years of rich industry experience spanning Google, Microsoft, and emerging AI platforms. An exceptional mentor recognized for proven teaching excellence.

Bipeen
Certified Trainer
AWS, Microsoft, and Anthropic Certified Trainer
More about Bipeen
AI, machine learning, and cloud transformation expert with more than 25 years of experience. A renowned global corporate trainer and conference speaker known for practical, outcome driven sessions.
Skills Covered
Tools & Frameworks Covered
Microsoft 365 Copilot
Copilot Studio
M365 Admin Centre
Microsoft Entra ID
Microsoft Purview
SharePoint & OneDrive
Microsoft Teams
Power Platform
Power Automate
Viva Insights
Microsoft Graph
Excel
Claude for Admins
Student Voices
What learners say after finishing the program
Coordinates HR operations and talent strategy across territorial branches at UMANA SPA in Veneto, Italy, with over eight years of experience in organizational development.

Eric Mandviwala
HR Operations & Talent Strategy, UMANA SPA
Works as a Senior Spatial Data Analyst at HERE Technologies, specializing in GIS, Python, SQL, and FME, with a track record of building automation processes for large-scale mapping data.

Siriporn Ariyadilak
Senior Spatial Data Analyst, HERE Technologies
Works as a Senior Software Engineer at HERE Technologies, with nearly three years of QA experience testing e-learning web apps across functional, UI, accessibility, and API testing.

Nihar Gawde
Senior Software Engineer, HERE Technologies
Certification & Partnerships
Microsoft certification prep, built into the program
Module 4 maps directly to the current public AB-900 skills outline, and every module is delivered by trainers authorized by the partners below.
Authorized Training & Technology Partners
Claude Certified Architect – Foundations (CCA-F)
Anthropic's official, proctored credential at the architecture level. It validates your ability to design and ship production ready Claude applications, covering agentic architecture, MCP integration, Claude Code workflows and context reliability.
AI-103 — Azure AI Apps & Agents Developer Associate
Validates your ability to plan, build and deploy generative AI and agentic solutions on Azure using Microsoft Foundry, including grounding, tool integration and responsible AI practices.
Certification exams are administered independently by Anthropic and Microsoft and are not included in program tuition.
Your Certificate
This is what lands in your inbox on day one of the job hunt
A verifiable, portfolio-ready certificate that signals real, project-tested skill, not just seat time.
- Your name, program and completion date, ready to add to LinkedIn
- Backed by 300+ hours of active learning and 8 real deployments you shipped
- Independent of, and in addition to, your Claude CCA-F and AI-103 credentials
Fees & Batch
Reserve your seat for the next live batch
Copilot & Agent Administrator Program (AB-900)
EMI options available · Corporate/team batches, contact us
Enroll NowPut it in perspective: most Copilot training on the market is a recorded half-day overview. This is four live mentor-led weekends, a published Copilot Studio agent, a governance plan, an adoption dashboard, a policy pack and full AB-900 exam prep, for less than a single day of consultant time.
Bundle & save with add-on courses
Stack these onto your enrollment, built to round out the same skill set employers screen for. Tap any course to add it.
Foundational & Technical
Cloud & Deployment
AI-Specific Add-Ons
Career & Soft Skills
Add-ons are added to your enrollment automatically when you click Enroll Now below.
Where This Takes You
The roles this program opens up
Copilot administration is a job that did not exist two years ago and now sits in almost every enterprise IT plan. Being certified early is the whole advantage.
Copilot Administrator 🔥 Newest Role
The person who owns Copilot licensing, governance and adoption for the whole organization.
Configure the tenant, control what Copilot can reach, run the pilot and report the value back to leadership.
Agent Administrator / Maker Lead ⚡ Fastest Growing
Governs who builds agents, what they can access and how they get approved.
Own the Copilot Studio estate: environments, connectors, publishing rules and the review process behind every agent.
AI Adoption & Enablement Lead
The bridge between the technology and the people who have to use it.
Run the champions network, build the training, measure adoption and prove ROI to the executive sponsor.
Modern Workplace / M365 Consultant
The consulting role partners are hiring for hardest right now.
Deliver Copilot readiness assessments, governance frameworks and rollout programmes for client organizations.
Next credential: AB-100
The advanced rung of Microsoft’s AI business track.
AB-900 is the prerequisite mindset for agentic AI business solution design, where governance and architecture meet.
Next Copilot Administrator cohort starts 19 Sept 2026
Live, online, Saturday–Sunday · Limited seats · Become the person who owns AI in your organization.
Reserve Your SeatFAQ
Frequently asked questions
Do I need a technical background?
No. AB-900 is purpose-built for non-technical professionals in AI-enabled organizations. There is no coding anywhere in this program, and the Copilot Studio agent you build is created entirely through the visual maker experience.
What exactly is AB-900?
It is Microsoft’s fundamentals credential for Microsoft 365 Copilot and its administration, aimed at the people who roll Copilot out and govern it rather than the developers who extend it. It is the entry rung of the AB series and leads on to AB-100.
Do I need a Copilot licence to take part?
Helpful but not required. We demonstrate admin centre and Copilot Studio work live and provide trial-based lab guidance so you can practise on your own tenant. Exam vouchers are purchased separately from Microsoft.
How is this different from the free Microsoft learning paths?
The learning paths teach features. This program is run live by trainers who have delivered real rollouts, and it ends with four artefacts you can put in front of your own leadership: a governance plan, a published agent, an adoption dashboard and a usage policy.
What if I miss a class?
Every session is recorded and you get lifetime access to the recordings, plus the option to re-attend any future batch at no extra cost.